سياسة الشحن
1. Free Same Day Delivery & Express Delivery (Bahrain):
- Enjoy complimentary same-day delivery for orders within Bahrain with available items, provided they are ordered before 7 PM. Additionally, take advantage of express delivery, available for orders within Bahrain with a delivery time of 1-3 hours if ordered before 7 PM. Please note that additional charges may apply for express delivery.
2. Shipping Locations:
- We offer both domestic shipping within Bahrain and international shipping to select countries.
3. Processing Time:
- Orders are processed and dispatched on the same day if payment confirmation is received before 7 PM.
4. Shipping Costs:
- Domestic and international shipping costs are calculated at checkout based on the weight and dimensions of your order.
5. Estimated Delivery Time:
- Estimated delivery times within Bahrain are typically on the same day for orders with available items, provided they are ordered before 7 PM. For international orders to GCC countries, delivery times range from 2 to 4 working days.
6. Free Delivery Threshold:
- For orders within Bahrain, free delivery is available for orders above 7 BHD. For GCC countries, orders above 20 BHD qualify for free delivery.
7. Order Tracking:
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. You can track the status of your order through the provided link.
8. Shipping Delays:
- While we strive to meet our delivery timelines, external factors such as holidays, customs clearance, or unforeseen circumstances may lead to delays. We appreciate your understanding in such situations.
9. Delivery Address:
- Please ensure that the shipping address provided during checkout is accurate. We will not be responsible for orders delivered to incorrect addresses due to customer error.
10. Shipping Confirmation:
- Upon successful delivery, you will receive a confirmation email. If you do not receive your order within the specified time frame, please contact our customer service team at [your email address].
11. Shipping Restrictions:
- Certain products may be subject to shipping restrictions or additional charges based on local laws and regulations. Please check our product pages for any specific shipping restrictions.
12. Customs and Duties:
- For international orders, customers are responsible for any customs duties or taxes imposed by their respective countries.
13. Contact Information:
- For any inquiries regarding shipping, please contact our customer service team on WhatsApp (+973 3223 3362) or Shopify Live Chat.